Privacy Policy

Effective Date: April 4, 2026

This Privacy Policy (“Policy”) describes how Instant Flex Cash LLC (“Flex Cash,” “we,” “us,” or “our”) handles information when you use the Flex Cash mobile application, our website (instantflexcash.com), and any associated services (together, the “Services”).

Flex Cash operates as a matching platform. We are not a lender. We do not originate loans, establish credit terms, or make lending decisions. If you choose to engage with a third-party provider through the Services, that provider’s own privacy practices will apply.

This Policy applies to individuals in the United States. We operate in accordance with applicable U.S. privacy and consumer-protection laws, including, where relevant, state-level privacy statutes such as the California Consumer Privacy Act (CCPA/CPRA). Certain rights referenced below may differ depending on your state of residence.

1. Information We Gather

We obtain information through three channels: (a) directly from you, (b) through automated collection, and (c) from outside sources.

A. Information You Supply

Based on your interaction with the Services, you may provide:

Identifying details: your name, phone number, and email address.
Authentication data: one-time passcodes (OTP) sent to confirm your phone number.
Request parameters: the dollar amount you wish to explore, your state of residence, and other eligibility-related inputs you choose to enter.
Correspondence: any content you share when reaching out to our support team (including your name, email, subject line, and message body).
Voluntary inputs: any other information you decide to share through forms or interactions within the Services.

You are not required to set up a formal account to browse available options. If you opt for phone-based verification, we use your number solely to deliver a sign-in code.

B. Information Gathered Automatically

When you interact with the Services, we may automatically capture:

Device and interaction data: device model, operating system version, app version, display language, time zone, and behavioral patterns (such as screens visited and actions taken).
Technical and network data: IP address, mobile carrier, approximate geographic location inferred from your IP, crash reports, diagnostic information, performance metrics, and security-related logs.
Device identifiers: unique identifiers or similar tokens used for analytics, fraud detection, and platform security.
Tracking technologies (website only): we may deploy cookies, software development kits (SDKs), tracking pixels, or comparable technologies to remember your preferences, evaluate performance, and enhance the Services.

C. Information from External Sources

If you elect to proceed with a third-party provider, or if we participate in provider networks, we may obtain:

Referral and attribution signals: for example, confirmation that you clicked through, initiated an application, or completed a particular step.
Fraud and security indicators: from technology vendors and partners.
Operational status data: limited signals needed to evaluate service quality and performance (for instance, whether a provider link functioned correctly).

2. How We Apply Your Information

We use the information we gather for purposes including:

Delivering the Services: presenting and organizing available options based on the details you submit.
Identity verification and platform integrity: transmitting OTP codes, preventing unauthorized use, and maintaining a secure environment.
Support: answering your inquiries, resolving issues, and enhancing the support experience.
Security and fraud mitigation: identifying suspicious behavior, safeguarding users, and defending our infrastructure.
Analytics and product development: studying usage patterns, resolving bugs, refining performance, and evolving the Services.
Legal and regulatory compliance: meeting obligations under applicable law, responding to lawful demands, and enforcing our Terms of Use.

3. When We Disclose Information

We share information only as necessary for the purposes outlined in this Policy.

A. Service Partners (Vendors)

We may provide information to vendors that assist us with:

Cloud hosting and infrastructure
Data storage and backup services
Analytics and performance measurement
Security monitoring, fraud detection, and incident response
Customer support platforms and communication tools

These vendors may use the information exclusively to perform services on our behalf and are bound by contractual data-protection obligations.

B. Third-Party Financial Providers (At Your Direction)

When you choose to engage with a third-party provider — for example, by tapping through to review or apply for an option — we may transmit the information necessary to facilitate that interaction (such as your contact details and the eligibility inputs you entered). Once you begin interacting with a provider, that provider’s privacy policy controls how your information is handled. We recommend reviewing any provider’s privacy notice before submitting an application.

C. Legal, Regulatory, and Safety Purposes

We may release information when we have a good-faith belief that disclosure is required to:

Satisfy applicable law, regulation, legal process, or governmental request
Defend the rights, safety, and security of our users, the Services, or the general public
Investigate, prevent, or address suspected fraud, misuse, or security incidents

D. Corporate Transactions

In the event of a merger, acquisition, financing round, reorganization, or sale of all or a portion of our business, information may be transferred as part of that transaction, subject to appropriate confidentiality and privacy safeguards.

E. Aggregated or De-Identified Data

We may share data that has been aggregated or stripped of personally identifying characteristics such that it cannot reasonably be linked back to you.

F. No Sale of Personal Information

We do not sell personal information as defined under applicable state privacy laws. We do not participate in cross-context behavioral advertising that would trigger opt-out requirements under such laws. Should our practices change in the future, we will update this Policy and provide any legally required notices and choices.

4. Text Messaging (SMS) and Verification

If you choose phone-based verification, we will send a one-time code to the number you provide. Standard messaging and data rates from your carrier may apply. We use SMS primarily for authentication and security purposes and will not send marketing messages via SMS unless you separately opt in where applicable.

5. Cookies, Analytics, and Related Technologies

We may employ analytics tools and similar technologies to understand how the Services are used and to improve their performance. On our website, you can typically manage cookie preferences through your browser settings. Certain app-level or device-level settings may also allow you to restrict specific tracking or analytics features.

6. How Long We Keep Information

We retain information only for as long as reasonably necessary to fulfill the purposes described in this Policy — including delivering the Services, maintaining security, satisfying legal obligations, and resolving disputes.

Representative retention periods may include:

Support correspondence: kept as long as needed to address your request and for quality-assurance and security purposes.
Security and analytics logs: generally retained for a limited window to support performance monitoring and fraud prevention.
Referral and attribution records: retained as needed for operational, fraud-prevention, and performance-measurement purposes.

We may delete or de-identify information once it is no longer needed, subject to any overriding legal requirements.

7. Data Security

We implement administrative, technical, and physical safeguards intended to protect information from unauthorized access, alteration, disclosure, or destruction. While no transmission or storage method can be guaranteed to be fully secure, we apply industry-standard practices to protect your data.

8. Your Options and Controls

You may exercise the following choices:

Optional information: you decide what details to submit through the Services.
Phone verification: participation in SMS-based verification is voluntary.
Cookie management (website): adjust your cookie preferences via your browser settings.
Marketing preferences (if applicable): if we offer promotional communications, you may opt out using the method indicated in the message or by contacting our support team.

9. State-Specific Privacy Rights (U.S.)

Depending on your state of residence, you may have the right to:

Request access to the personal information we maintain about you
Request deletion of certain personal information
Request correction of inaccurate personal information
Receive details about our data-handling practices
In certain states, opt out of specific types of processing (such as targeted advertising or “sale/sharing” as defined by law)

How to submit a request:

Visit our Contact Support page: https://instantflexcash.com/contact-us/
Select “Privacy Request” (if available) and provide sufficient detail for us to understand and act on your request.

We may need to verify your identity before responding — for example, by confirming control of the email address or phone number linked to your request. If an authorized agent is submitting a request on your behalf, we may require supporting documentation.

10. Children’s Privacy

The Services are designed for users who are 18 years of age or older and are not directed at children. We do not knowingly gather personal information from individuals under the age of 13. If you believe a child has provided us with personal information, please contact us so we can take appropriate steps.

11. Updates to This Policy

We may revise this Policy periodically. When we do, we will update the “Effective Date” at the top and publish the revised version. Your continued use of the Services following any update constitutes acceptance of the revised Policy.

12. How to Reach Us

If you have questions or requests related to this Policy or our data practices, please contact us:

Instant Flex Cash LLC Website: https://instantflexcash.com/ Contact Support: https://instantflexcash.com/contact-us/

LEGAL DISCLAIMER Flex Cash is not a lender. Loan amounts, interest rates, repayment terms, and product availability depend on the provider and may vary by state. Approval is determined solely by the provider based on its own criteria.